1. Re-power the device if it cannot be found within 1 minute.
2. Do not connect the device over a router. PLANET IP Wizard II program cannot detect the device over a router.
3. If the IP address is not assigned to the PC, PLANET IP Wizard II program cannot find the device. Make sure that the IP address is assigned to the PC properly.
4. Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this device.
5. Check the firewall setting of your PC or Notebook.