There is a button hidden in the pinhole near to the Mic. This button is used to restore the factory default settings. Sometimes restarting the Internet Camera will make the system back to a normal state. However, if the system still got problems after restart, user can restore the factory default settings and install it again.
Restore the Internet Camera:
1. Unplug the power jack to turn of the power of ICA-HM830/830W/835.
2. Insert a pin into the reset hold as indicated with orange in the below figures. Sense a button and keep it pressed until instructed to release.
3. Plug in the power jack to turn ICA-HM830/830W/835, in about 20 seconds the LED indicator will be flashing.
4. Release the button. (Remove the pin form the reset hold)
5. The ICA-HM830/830W/835 back to factory default. Have an access to the Internet Camera by changing to the attempt IP address from the default 192.168.0.20.