Corporate APP
Please follow the instruction to check the connection as below:
1) Check the connection between IP camera and RS-485 peripherals.
2) Check the polarity (+ / -) of RS-485 connection. Switch them may help.
3) RS-485 signal may fail to transmit if the cable connection is longer than 1500 meters.
4) Check RS-485 peripheral’s site ID number.
5) If you’re using custom RS-485 commands, make sure the commands you provided is correct.
If all solutions provided above won’t help, contact your dealer of purchase for help.
