FAQs

Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.

Yes, the ICA-3250V supports views from iPhone and Android phone. Please refer to the process below.

1. Choose a verified player (PacketVideo, VLC media player or RealPlayer currently)
   
2. Use the following default URL to access: rtsp://IP-Address/3g

Please installed Microsoft®’s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device..

Please use your iPhone’s or Android Phone’s browser and key-in the ICA-5250V and ICA-5550V IP address, and then you can view the ICA-5250V and ICA-5550V from iPhone or Android phone.

1. Default Gateway and DNS server address should be set up correctly.
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

Please follow the steps below to reset the ICA-3250V to the factory default setting.

1. Remove the power and Ethernet cable.
   
2. Take an electronic wire; plug one side of the wire into "Default" and the other side into "GND" on the terminal block as shown in the picture below.

3. Connect power to the camera again. It takes around 30 seconds to boot the camera.
   
4. Remove the wire and plug in the Ethernet cable after the camera finishes booting.
   
5. Use the IPInstaller utility to search your ICA-3250V.
   
6. Re-login the camera using the default IP (http://192.168.0.20); username: admin and password: admin.

Generally speaking, you can use the different combinations with PLANET Digital Video Recorders (such as DVR-462/DVR-872/DVR-1672) or Internet Video Servers (such as IVS-H125) to create an IP Surveillance environment, the signal can converter from analog-to-digital, so the image can transmitted and can be stored in your network.