FAQs


Product Category
Keyword
A :

The Multi-Brand CVP will support the new technology Mega-Pixel and H.264 codec. And it is support not only Planet, but also Axis, Mobotix and other manufacturers.

A :

Regarding this detail descriptions, it is suggested to download the product FAQ as below, and read the documentation for more understandings, thank you.

A :

Planet has provided 30 days trial version Cam Viewer Pro for user pretest. You can download the software from our support page => download center => Product Category select "IP Surveillance" => select "CVP-M4/M8/M16/M28/M32/M64" => press "Go" button. Then you can find the download link to download.

A :

NVR-400 has support Auto Power On function, it will detect the power status and power on automatically when NVR-400 had been abnormal shot-down. This function is supported in hardware, so you don’t have to do any setting for it.

A :

You can access the NVR-400 in Network Neighbor as a NAS. In NVR-400, you can find the folders that name as your IP camera’s IP address. Please access the folder and double click the video file you would like to play. Windows will use Media Player to play the record file.

A :

The default of DVR-460 supports English, Japanese, Chinese, French, German, Portuguese and Spanish by default.

A :

The NVR-400 provides English, French, Germany, Spanish, Portuguese and Russian.

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