FAQs

Please check whether the DC power adaptor, included in the package, is used. Secure the power connector and power it on again.

The device uses Category 5 UTP cable allowing 10/100BASE-TX networking within 100 meters.

Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.

Regarding this detail descriptions, it is suggested to download the product FAQ as below, and read the documentation for more understandings, thank you.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be open on the firewall or NAT router.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.