Corporate APP
1. Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 160x120 or 320x240 and/or disabling audio.
2. Audio will consume 32 kbps. Disable audio to improve video. Your Internet connection may not have enough bandwidth to support streaming audio from the device.
After removing the dome, user needs to pull out the PCBA board, so that it’s possible to insert the SD card.
1. Default Gateway and DNS server address should be set up correctly.
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.
For our NVR, there are two ports that need to be forward by default, and they are web port 80 and streaming port 9877. If necessary, it can be changed by following the procedure on the “Network setting” page of the NVR.
1. Wrong power line frequency makes images flicker. Make sure it is the 50 or 60Hz format of your device.
2. If the object is dark, the image will flicker. Make the condition around the camera brighter.
Please check whether the NVR is on the Internet first. It may require a static IP or port forwarding setting. If yes, please download the APP from AppStore. Access the IP address of the NVR via the iPhone.
You can reset to factory default values via Web management (Initialize page), use the Setup Tool software which is contained in the bundled CD, or hold the reset button over 10 seconds on the rear panel.
