FAQs

Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.

You can find the disk management function in system management via local monitor output. The NVR does not provide disk management function in Web user interface.

The ICA-510 will base on your configuration to send picture or video files via FTP / SMTP when event detected.

Currently NO. Although VC-202 (profile 12a) and VC-202A (profile 17a) is base on ITU-T G.993.2 VDSL2, but with different Profiles, so far they are not compatible with each other.

Maybe too many IP cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras. You could turn off and on NAT router to clear out date information inside router.

Firstly, create a shared folder (e.g., video) with login user name and password in the assigned partition of PC. Next, input needed information to input field of Samba Setting and click “Add” button. At last, click the “OK” button to complete the configuration.

Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file “IPCamera Control”. The status column should show “Installed”. If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control did not download and install correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.