FAQs

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be open on the firewall or NAT router.

The Internet Camera uses Category 5 UTP cable allowing 10 Base-T and 100 Base-T networking.

Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file "Web Watch2 Control"The status column should show "Installed". If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control did not download and install correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.

It could be wrong focus of lens caused by transportation. Please turn the outside ring of lens slowly to find correct position of focus.

The Internet Camera can be connected to LAN with private IP addresses.

Regarding this detail descriptions, it is suggested to download the product FAQ as below, and read the documentation for more understandings, thank you.

Default Gateway and DNS server address should be set up correctly. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.