FAQs

No, the camera must work with AHD DVR supporting 1080n resolution.

Please go to "Channel Type" function of HDVR to select AHD-NH in Analog mode first and then connect cameras with BNC connectors of HDVR.

Please execute "Save & Reboot" function of "System" to take effect after changing settings of camera.

Follow the steps below:

1. Power on the camera. Wait for 2 minutes until it is ready.
   
2. Press and hold the hardware reset button for at least 5 seconds or until the Power LED lights are off, and then release the button.
   
3. It will take around 2 minutes to boot the camera.

Yes, the ICA-E6265 can be remotely viewed via iPhone and Android Phone.

ISMP Mobile Client for Android:
https://play.google.com/store/apps/details?id=ismp.android.mobileclient&hl=zh_TW

ISMP Mobile Client for iOS:
https://itunes.apple.com/us/app/ismp-mobile-client/id814924573?mt=8

Check IP address of device by using PLANET Smart Discovery Lite program or by UPnP discovery or set the device to default by reset button.

Make sure that your Internet Explorer is version 11. If you are experiencing problems, try adding the camera’s IP address to the IE11’s compatible list.