FAQs

The default IP address is 192.168.0.20, and you could use the Device Search utility on the bundled CD to obtain the current IP address of IP camera. Please refer to the user’s manual for more detail information.

Step 1. Download the latest firmware. Change the file name as firmware
(the original one is: firmware.tar.gz). And than put it into USB flash.
Step 2. Shut down the NVR-810. Plug the USB flash on the device and turn
the NVR on.
Step 3. The status LED on the front panel will begin to sparkle in orange. It
means it is upgrade now.
Step 4. When the LED turn green. Means the upgrade is done. Please
remove the USB and reboot your device.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

Please leave message on the Technical Support page of our official website. We will identify your account and send you’re the QR-Code image by e-mail. It will be of much help if you register your camera with our registration web page.

Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.

Please execute "Save & Reboot" function of "System" to take effect after changing settings of camera.