FAQs

The RTSP command: rtsp://username:password@IP:rtsp_port/stream1
(If you want to play stream2, please input "stream2".)

Please execute "Save & Reboot" function of "System" to take effect after changing settings of camera.

Follow the steps below:

1. Power on the camera. Wait for 2 minutes until it is ready.
   
2. Press and hold the hardware reset button for at least 5 seconds or until the Power LED lights are off, and then release the button.
   
3. It will take around 2 minutes to boot the camera.

Yes, the ICA-E8550 can be remotely viewed via iPhone and Android Phone.

ISMP Mobile Client for Android:
https://play.google.com/store/apps/details?id=ismp.android.mobileclient&hl=zh_TW

ISMP Mobile Client for iOS:
https://itunes.apple.com/us/app/ismp-mobile-client/id814924573?mt=8

Check IP address of device by using PLANET Smart Discovery Lite program or by UPnP discovery or set the device to default by reset button.

Make sure that your Internet Explorer is version 11. If you are experiencing problems, try adding the camera’s IP address to the IE11’s compatible list.

The RTSP command: rtsp://username:password@IP:rtsp_port/stream1
(If you want to play stream2, please input "stream2".)