Corporate APP
The maximum number of users is limited to 20. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.
Please confirm the NVR is in the Internet firstly. It may require a static IP or port forwarding setting. After confirmed, please download the APP from AppStore. Access the IP address of NVR by the iPhone.
Setup the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.
A: Please follow the steps below:
1) Check and confirm that the DC power adaptor, included in the package, is used. Secure the power connector and re-power it on again.
2) If the problem is not solved, the device might be faulty. Contact your dealer for further help.
Due to every IP camera will provide different image to NVR and also require different bandwidth, when the IP cameras connected, you can check the IP camera connection status in NVR web page to adjust the IP camera configuration. The maximum aggregated bandwidth for NVR-3250 is 200Mbps (including incoming/outgoing bandwidth). When the bandwidth is over 200Mbps, recording frame rate will be affected. When this situation happened, you are required to configure the connected IP camera settings on NVR to reduce the system loading.
1. Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 160x120 or 320x240 and/or disabling audio.
2. Audio will consume 32 kbps. Disable audio to improve video. Your Internet connection may not have enough bandwidth to support streaming audio from the device.
The ICA-3260 uses Category 5 UTP cable allowing 10BASE-T and/or 100BASE-TX networking.
