FAQs


Product Category
Keyword
A :

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

A :

Please installed Microsoft®’s DirectX 9.0 or later and use the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

A :

You can use the camera utility which is contained in the User’s Manual CD to search the ICA-HM136 on your network.

A :

Please installed Microsoft®’s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

A :

Please follow the steps below:

1) Restore the factory default setting by press pressing and holding down the Reset button for more than 5 seconds on the device, and

2) Reconfigure the device.

A :

The maximum number of users is limited to 3. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

A :

Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.

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