FAQs


Product Category
Keyword
A :

Yes, it is weatherproof, and can be installed outdoors.

A :

Default Gateway and DNS server address should be set up correctly. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

A :

The first time the PC connects to Network Camera, a pop-up Security Warning window will appear to download ActiveX Controls. When using Windows XP, or Vista, log on with an appropriate account that is authorized to install applications.

Network congestion may prevent the Image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth.

A :

The ICA-HM136 can send JPEG/AVI files via FTP, email and MicroSD Card when motion detected.

A :

You can use the camera utility which is contained in the User’s Manual CD to search the ICA-HM136 on your network.

A :

Yes, the ICA-HM136 supports view by iPhone and Android Phone. Please use your iPhone or Android Phone's browser, and key-in the ICA-HM136 IP-Address, then you will view the ICA-HM136 video screen.

A :

That because the system with the newer video formats, and the PC need to install the newer DC Viewer software to appear the video on PC properly.
Please go to "Control Panel -> Add or Remove Programs" to remove old DC Viewer software at first. Then connect to IP camera via web browser and it will prompt to install the new DC Viewer software in to PC.

Contact Us