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Please installed Microsoft®'s DirectX 9.0 or later and use the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.
Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.
Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft's Internet Explorer from the Microsoft webpage.
Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 176x112 or 352x240 and/or disabling audio.
Audio will consume 32 kbps. Disable audio to improve video. Your Internet connection may not have enough bandwidth to support streaming audio from the device.
Please follow the steps below.
1. Restore the factory default setting by pressing and holding down over 8 seconds on the camera Reset button.
2. Reconfigure the device by IPWizard program or web management.
3. The default username and password is admin/null (leave password blank no default password).
Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/IP Surveillance and read the documentation for more understandings, thank you.
Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/IP Surveillance and read the documentation for more understandings, thank you.
