The H.264 serial camera maximum connection can up to 20 users simultaneously.
The ICA-HM220W supports 16 concurrent users.
1. Default Gateway and DNS server address should be set up correctly.
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.
User name = admin and password = admin. Note that it’s all case sensitive.
Make sure the RJ45 cable is properly connected to the PoE switch. Try to re-plug the cable.
ICA-HM135 is with IR feature, it has to work with IR pass lens. This kind of lens will allow the IR passed in night, but it will make the screen looks a little bit red, this is normal. Most of the IR camera will get this situation. You may select the White Balance option to fit the different light source. That will improve the display issue.
The ICA-HM220W provides 9 preset points.