FAQs

Please follow the steps below:

1. Power on the camera and wait a while until the boot procedure is finished.
   
2. Press the hardware reset button for over 10 seconds, and release it.
   
3. Camera will reboot and restore to the factory default setting. The default user name and password are both admin.

The maximum number of users is limited to 2. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more understandings, thank you.

Please follow the instructions below.

1. Please change the resolution to 720P.

2. Then go to “Camera -> Picture” and enable the “Local video output”.

Username = admin and password = admin.
Note that it’s all case sensitivity.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

Check and confirm that the DC power adaptor, included in packaged, is used. Secure the power connector and re-power it on again.