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The device is not weatherproof and cannot be used outdoors.
You can use the camera utility which is contained on the User’s Manual CD to search the ICA-5250V on your network. If laptop has many different networks (e.g. 192.168.1.x and 192.168.0.x) , this camera utility also can search camera in different networks.
Maybe the NAT router does not support the UPnP function. Please check user’s manual of router and turn on the UPnP function.
The first time the PC connects to Network Camera, a pop-up Security Warning window will appear to download ActiveX Controls. When using Windows XP, or Vista, log on with an appropriate account that is authorized to install applications.
Please follow the steps below：
1) Check and confirm that the DC power adaptor, included in the package, is used. Secure the power connector and re-power it on again.
2) If the problem is not solved, the device might be faulty. Contact your dealer for further help.
The ICA-5250V supports a maximum of 10 concurrent users.
Maybe too many IP cameras have been installed on the LAN, and then the NAT router is out of resource to support more cameras. You could turn off and on the NAT router to clear the out-of-date information inside the router.
