FAQs

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more
understandings, thank you.

Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file "Web Watch2 Control". The status column should show "Installed". If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control was not downloaded and was not installed correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.

To unmount SD card, you’ll have to wait for about two minutes in which time the recording will completely come to a halt.

The LAN socket of IP Camera is compliant with IEEE802.3af standard PoE interface, to power the IP Camera it is necessary through 802.3af complied PoE Switch/Hub device.

Please follow the steps below：
1) Re-power the device if cannot find the unit within 1 minutes.
2) Do not connect ICA-4500V over a router. IPWizard program cannot detect device over a router.
If IP address is not assigned to the PC which is running IPWizard program, then IPWizard program cannot find the device. Make sure that IP address is assigned to the PC properly.
4) Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up of this ICA-4500V.
5) Check the firewall setting of your PC or Notebook.

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more
understandings, thank you.

Default Gateway and DNS server address should be set up correctly. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.