FAQs

1. Default Gateway and DNS server address should be set up correctly.
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

1. Please refer to the picture below.

2. After you press the button and the OSD menu comes out, you could use the button to control the menu just like joystick.

Topology:

Configure the router
Step 1: Go to the WAN setting page to configure the WAN interface, after setup finished please check PC A could go to internet.

Step 2: Go to the NAT > Virtual server page to setup the port forwarding feature, in this case the camera IP address is 192.168.0.2, it have to enable the web port and RTSP (video stream) port as below, if the web port or RTSP port of camera aren't the default port, you have to check which port does this camera used. After setup finished, try to use PC B to type http://"Public IP address":8888 to check whether can connect to camera.

Configure the camera
Check the DDNS setting of camera, we just use Planet DDNS and easy DDNS to make some explain. Here are some steps for Planet
DDNS as below:
Step 1: Enable DDNS option through accessing web page of camera.
Step 2: Select on DDNS server provide, and register an account if you do not use yet.


Here are some notes for setup the DDNS account, for security reason we keep some key word, so if user use these key work to be their Planet DDNS domain, they will fail to register to DDNS server. Please make sure you didn’t apply those strings in your DDNS account.
$protectNameString = "(www)|(dns)|(mail)|(planet)|(update)|(address)|(apache)|(mysql)|(server)";

Ex:
Ridns123.planetddns.com => it will fail to register Planet DDNS server

Step 3: Add the register domain and device's name, if the DDNS work properly, the ping status should be green and you also can see the DDNS update successful in your camera DDNS page.

DDNS page

Camera DDNS page

After check the DDNS status, PC B could type http://"DDNS domain":8888 to connect with camera.

The ICA-5260V supports 10 maximum concurrent users.

The device uses Category 5 UTP cable allowing 10 and 100BASE-TX networking.

Please installed Microsoft®'s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

1. Wrong power line frequency makes images flicker. Make sure the 50 or 60Hz format of your device.
2. If the object is dark, the image will flicker. Make the condition around the Camera brighter.