FAQs


Product Category
Keyword
A :

Please follow the steps below:

  1. Download the search tool: IP Finder II.
    http://www.planet.com.tw/en/product/images/48630/UT-IP%20Finder%20II_v1.0.zip
  2. Open the IP Finder II and search this device.
  3. Select the camera and click the "Restore Factory" button to restore all settings to the factory default setting.

A :

Use the L-type spanner in the bundled package to unscrew the cover. Loosen the focus fixed screw, and rotate the lens counter-/clockwise to adjust focus; loosen the tilt fixed screw, and adjust the camera’s tilt angle. You could get detail descriptions on the user's manual.

A :

Please installed Microsoft®’s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

A :

1. The CAM-IVP55V(V3) has a Vari-Focal with Auto-Iris lens, so the lens can be adjusted from 2.8 to 10.5 mm.

2. Only CAM-IVP55V(V3) has 3-Axis function to adjust the angle of camera.

3. Only CAM-IVP55V(V3) has OSD function, so all of the functions Of OSD that CAM-IVP55(V3) doesn’t have.

A :

When a network camera connects to a PC for the first time, a pop-up Security Warning window will appear asking you to download ActiveX control. When using Windows XP, or Vista, log on with an appropriate account that is authorized to install applications.
Network congestion may prevent the image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth.

A :

Please follow the steps below:

  1. Download the search tool: IP Finder II.
    http://www.planet.com.tw/en/product/images/48630/UT-IP%20Finder%20II_v1.0.zip
  2. Check the IP address of the device by using PLANET IP Finder II program.

A :

The Reset button at the rear side of camera, press the button with a proper tool (such as paper-clip) to default setting.

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