FAQs

Make sure that your Internet Explorer is version 8.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage. If the IE version is version 11, please set IE11 compatibility to enabled.

Regarding this detail descriptions, it is suggested to download the product FAQ as bellow and read the documentation for more understandings, thank you.

The maximum number of users is limited to 20. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

The default IP address is 192.168.0.20, and you could use the Device Search utility on the bundled CD to obtain the current IP address of IP camera. Please refer to the user’s manual for more detail information.

Connect the AC power adapter with the Power Input connector of the data cable. Then adjust the power switch according to the local power voltage, and connect the power cord with the adapter and power. The speed dome can be configured without external power if connected to the IEEE 802.3at High Power over Ethernet (PoE plus) switch. The Heater can be powered by the 24VAC adapter or 60-watt PSE device outlet.

The device uses Category 5 UTP cable allowing 10/100 Base-TX networking within 100 meters.

Open the RTP port on the router to enable video and data to be transferred. Please make port 554 (UDP) on the router to port forwarding. If you want to see video from the ICA-5260V, please make port 80 (TCP) on the router to port forwarding.