FAQs

Generally speaking, you can use the different combinations with PLANET Digital Video Recorders (such as DVR-462/DVR-872/DVR-1672) or Internet Video Servers (such as IVS-H120) to create an IP Surveillance environment, the signal can converter from analog-to-digital, so the image can transmitted and can be stored in your network.

Please follow the steps below ：
1)Restore the factory default setting by press pressing and holding down more than 3 seconds on the device.
2)Reconfigure the device.

The device is weatherproof and can be used for outdoors.

The device is weatherproof and can be used outdoors.

Please follow the steps below:

1. Re-power the device if the unit cannot be found within 1 minute.
2. Do not connect ICA-3110 over a router. IPInstaller program cannot detect device over a router.
3. If IP address is not assigned to the PC which is running IPInstaller program, then IPInstaller program cannot find device. Make sure that IP address is assigned to the PC properly.
4. Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during the setup of the ICA-3110.
5. Check the firewall setting of your PC or Notebook.

Please follow the steps below:

1. Default Gateway and DNS server address should be set up correctly.
   
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server

The CAM-IVP55V(V2) has a Vari-Focal with Auto-Iris lens, so the lens can be adjusted from 3.7 to 12 mm.