Corporate APP
Check IP address of ICA-HM312 by using the IPWizard II program or by UPnP discovery or set the device to default by Reset button.
Please follow the steps below ：
1)Check and confirm that the DC power adaptor, included in packaged, is used. Secure the power connector and re-power it on again.
2)If the problem is not solved, the device might be faulty. Contact your dealer for further help.
The device uses Category 5 UTP cable allowing 10 / 100 Base-TX networking within 100 meters.
Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.
Please execute "Save & Reboot" function of "System" to take effect after changing settings of camera.
Please follow the steps below ：
1)Re-power the device if cannot find the unit within 1 minutes.
2)Do not connect ICA-HM312 over a router. IPWizard II program cannot detect device over a router.
3)If IP address is not assigned to the PC which running IPWizard II program, then IPWizard II program cannot find device. Make sure that IP address is assigned to the PC properly.
4)Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this ICA-HM312.
5)Check the firewall setting of your PC or Notebook.
The device uses Category 5 UTP cable allowing 10 / 100 /1000 Base-TX networking within 100 meters.
