FAQs

Check IP address of device by using the PLANET IP Wizard II program or by UPnP discovery or set the device to default by Reset button.

The IVS-H125 supports PLANET Media Converter Chassis; it can easily fit to PLANET Media Convert Chassis model: MC-700, MC-1500 and MC-1500R. Please follow the steps below:
1. Remove and clear all the connections on the rear side of the IVS-H125.
2. Connect the powered analog camera to IVS-H125.
3. Carefully slide in the module until it is fully and firmly fitted into the slot of the chassis.
4. Once the Media Converter Chassis powered, the IVS-H125 power LED should turns on steady.

5. Connect an Ethernet cable to the LAN socket located on the IVS-H125’s panel and attach it to the network.

Maybe the NAT router does not support the UPnP function. Please check user’s manual of router and turn on the UPnP function.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

Please follow the steps below:

1) Restore the factory default setting by pressing and holding down the Reset button for more than 3 seconds on the device, and

2) Reconfigure the device.

Make sure that your Internet Explorer is version 8.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.

The ICA-H610 can send JPEG/AVI files via FTP, SMTP and SAMBA server when motion detected.