The device uses Category 5 UTP cable allowing 10 and 100BASE-TX networking.
The maximum number of users is limited to 5. However, it also depends on the total bandwidth accessed to this device from clients.
Please install Microsoft®’s DirectX 9.0 or later and use the Windows Media Player 11.0 or later to play the AVI file recorded by the Device.
Please follow the steps below:
1) Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 160x120 or 320x240 and disable audio.
2) Audio will consume 32 kbps. Disable audio to improve video. Your Internet connection may not have enough bandwidth to support streaming audio from the device.
Maybe the NAT router does not support the UPnP function. Please check user's manual of router and turn on the UPnP function.
Check the IP address of device by using the PLANET IP Wizard II program or by UPnP discovery or set the device to default by the Reset button.
If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.