FAQs


Product Category
Keyword
A :

It needs about two minutes to stop recording procedure. Please wait for two minutes later and then run unmount SD card.

A :

In the local management interface of the NVR (via VGA/HDMI output), users are able to find the”Support Codec” function in the “System Management”, where a different mode can be chosen.

A :

The ICA-HM315W can send JPEG/AVI files via FTP, email when motion detected.

A :

Default Gateway and DNS server address should be set up correctly. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

A :

Please installed Microsoft®’s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

A :

The NVR supports aCV5 (for Android), iCV5 (for iOS) app viewers and CV5-M256 CMS software.

A :

Make sure that your Internet Explorer is version 11. If you are experiencing problems, try adding the camera’s IP address to the IE11’s compatible list.

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