[IPX-Series (V3)] How to upgrade firmware

Applicable Models : IPX-330 (V3),IPX-2100 (V3),IPX-2200 (V2) and IPX-2500 (V3).

Step 1

Check the current hardware and software version and mail us to ask for the suitable firmware.

Device Model : Hardware version.

Firmware version : Software version.

Path : Dashboard

Step 2

How to get the firmware file or utility

1. Search the model name via this URL.

2. The new firmware is officially released by email.

Step 3

Back up your configuration from IP-PBX and save the backup file on your PC or workstation.

Path : Maintenance à Backup

Step 4

Check and sync with the system time.Ensure the time is correct.

Path : System à Region and time

Step 5

Select the FW file in the correct path and model name,and press “upgrade” shown below.

Path : Maintenance à Upgrade

Step 6

Enable these options for keeping the user profile.

1. Keep the network profile and keep call recordings.

2. Press the reset to default icon.

Path : Maintenance à Reboot and Reset

Step 7

After resetting to default and rebooting to the latest version,you can restore the configuration shown below.

Path : Maintenance à Reboot and Reset