FAQs


Product Category
Keyword
A :

Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.

A :

Please follow the steps below:

1) Default Gateway and DNS server address should be set up correctly.

2) If FTP does not work properly, ask your ISP or network administrator about the transferring mode of the FTP server

A :

The ICA-M220W has fully support WEP, WPA-PSK, WPA2-PSK encryptions properly.

A :

Check IP address of device by using the IPWizard program or by UPnP discovery. Or set the device back to factory default by Reset button.

A :

Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 176x112 or 352x240 and/or disabling audio.
Audio will consume 32 kbps. Disable audio to improve video. Your Internet connection may not have enough bandwidth to support streaming audio from the device.

A :

Login IP camera and browse to "PTZ >> Camera – Misc2" page. Set the "Inverse" option to On.

A :

Maybe too many IP cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras. You could turn off and on NAT router to clear out of date information inside router.

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