Corporate APP
For our NVR, there are two ports need to be forward, which is web port 80 and streaming port 9877. If necessary, it can be change in "Network setting" page.
Make sure that your Internet Explorer is version 8.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.
The device uses Category 5 UTP cable allowing 10/100BASE-TX networking within 100 meters.
Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file “IPCamera Control”. The status column should show “Installed”. If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control did not download and install correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.
Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 320x240 or 160x120 and/or disabling audio.
The first time the PC connects to Network Camera, a pop-up Security Warning window will appear to download ActiveX Controls. When using Windows XP, or Vista, log on with an appropriate account that is authorized to install applications.
Network congestion may prevent the Image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth.
Please confirm the NVR is on the internet first. It may require a static IP or port forwarding setting. After confirmed, please download the APP from AppStore. Access the IP address of NVR by the iPhone.
