FAQs

The IVS-H125 supports PLANET Media Converter Chassis; it can easily fit to PLANET Media Convert Chassis model: MC-700, MC-1500 and MC-1500R. Please follow the steps below:
1. Remove and clear all the connections on the rear side of the IVS-H125.
2. Connect the powered analog camera to IVS-H125.
3. Carefully slide in the module until it is fully and firmly fitted into the slot of the chassis.
4. Once the Media Converter Chassis powered, the IVS-H125 power LED should turns on steady.

5. Connect an Ethernet cable to the LAN socket located on the IVS-H125’s panel and attach it to the network.

User name = admin and password = admin. Note that it’s all case sensitive.

Please follow the steps below:

1) Re-power the device if cannot be found within 1 minutes.

2) Do not connect the ICA-4210P over a router. IPWizard II program cannot detect the device over the router.

3) If the IP address is not assigned to the PC running IPWizard II program, then IPWizard II program cannot find the device. Make sure that the IP address is assigned to the PC properly.

4) Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this ICA-4210P.

5) Check the firewall setting of your PC or Notebook.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

The device is not weatherproof, so it cannot be used outdoors.

Please follow the steps below:

1) Default Gateway and DNS server address should be set up correctly.

2) If FTP does not work properly, ask your ISP or network administrator about the transferring mode of the FTP server

Maybe too many IP cameras have been installed on the LAN, and then the NAT router is out of resource to support more cameras. You could turn off and on the NAT router to clear the out-of-date information inside the router.