FAQs


Product Category
Keyword
A :

Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.

A :

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

A :

Default Gateway and DNS server address should be set up correctly. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

A :

The first time the PC connects to Network Camera, a pop-up Security Warning window will appear to download ActiveX Controls. When using Windows XP, or Vista, log on with an appropriate account that is authorized to install applications.

Network congestion may prevent the Image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth.

A :

The ICA-HM136 can send JPEG/AVI files via FTP, email and MicroSD Card when motion detected.

A :

Step1. Unplug the DC power. Press the reset button on the back panel.
Step2. Hole the reset button and connect the DC power
Step3. Keep pressing the reset button till all the LED on the front panel start to spark.
Step4. Release the reset button; wait while the LED starts sparking. Then the process is done and the device will be reset to factory default.

A :

The ICA-H610 can send JPEG/AVI files via FTP, SMTP and SAMBA server when motion detected.

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