FAQs

Wi-Fi Protected Setup (WPS) is the simplest way to build connection between wireless network clients and the router, and there are two types of WPS: Push-Button Configuration (PBC), and PIN code.
You don’t have to select encryption mode and input a long encryption pass phrase every time when you need to setup a wireless client, you only have to press a button on wireless network client and the router, and then WPS will do the setup for you.

Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.

Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 320x240 or 160x120 and/or disabling audio.

Please follow the steps below.
1. Restore the factory default setting by pressing and holding down over 8 seconds on the camera Reset button.
2. Reconfigure the device by search program or web management.
3. The default username and password is admin/admin.

Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.

Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 352x240 or 160x128 and/or disabling audio.
Audio will consume 32 kbps. Disable audio to improve video. Your Internet connection may not have enough bandwidth to support streaming audio from the device.

Please follow the steps below.
1. Restore the factory default setting by pressing and holding down over 8 seconds on the camera Reset button.
2. Reconfigure the device by IPWizard program or web management.
3. The default username and password is admin/null (leave password blank no default password).