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Please follow the steps below:
1) Re-power the device if the unit cannot be found within 1 minute.
2) Do not connect the ICA-3260 over a router as IPWizard II program cannot detect the device over the router.
3) If the IP address is not assigned to the PC running IPWizard II program, then IPWizard II program cannot find the device. Make sure that the IP address is assigned to the PC properly.
4) Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during the setup of the ICA-3260.
5) Check the firewall setting of your PC or Notebook.
Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file "IPCamera Control". The status column should show "Installed". If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control did not download and install correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.
Maybe too many IP cameras have been installed on the LAN, and then the NAT router is out of resource to support more cameras. You could turn off and on the NAT router to clear the out-of-date information inside the router.
Please go to Focus and press Auto Focus to adjust the focus automatically. If the image is already bad, you could press Focus/Zoom to adjust the focus manually.
User name = admin and password = admin. Note that it’s all case sensitive.
Make sure that your Internet Explorer is version 11. If you are experiencing problems, try adding the camera’s IP address to the IE11’s compatible list.
If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.
