FAQs

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more understandings, thank you.

Please follow the steps below:

1. Default Gateway and DNS server address should be set up correctly.
   
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server

Please follow the steps below:

1. Default gateway and DNS server address should be set up correctly.
   
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of the FTP server.

The default IP address is 192.168.0.20, and you could use the Device Search utility on the bundled CD to obtain the current IP address of IP camera. Please refer to the user’s manual for more detail information.

The maximum number of users is limited to 5. However, it also depends on the total bandwidth accessed to this device from clients.

Please install Microsoft®’s DirectX 9.0 or later and use the Windows Media Player 11.0 or later to play the AVI file recorded by the Device.

The Reset button at the rear side of camera, press the button with a proper tool (such as paper-clip) to default setting.