FAQs

Yes, the ICA-501 can use with ICA-OH which is the optional outdoor housing for outdoor installation.

Currently IE 8 have more compatibility with this IP camera. Although use the other browsers (e.g., Firefox, Google chrome, Safari) can view the image, but not have the best compatibility.

The device is used indoors only.

Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file "IP Camera Control". The status column should show "Installed". If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control was not downloaded and installed correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.

Before using Virtual Media, please connect the USB cable from IKVM-8000 to host computer. After connecting the USB cable, you can see a “Removable Disk” on the host computer. Below is the host computer screen.




A.Floppy Disk
Step1: You need to create the floppy to an image file first.

Step2: Please run the “RawWrite” software.


Step3: You can find the image file after you creating by “RawWrite”.

Step4: Please open browser to login toIKVM-8000. Click “Virtual MediaFloppy Disk”.


Step5: After you uploading the image file, you will see the information below.


Step6:Open the remote console and you can see the host computer that connects toIKVM-8000 will add a virtual Floppy as below picture.


B.CD-ROM Image
Step1:Please run nero or CD imaging tool to create CD-ROM ISO image.

Step2:On client computer, please create a folder and share this folder.

Step3:On client computer, Copy the CD-ROM ISO image file to this sharing folder.

Step4:Open IKVM-8000 webpage with browser and go to Virtual Media, please fill in the sharing information as below picture.


Step5:Image file set successfully.


Step6:Open the remote console; you can see the virtual CD as below picture.


C.Drive Redirection
Step1:Please run Drive Redirection on remote side.


Step2:Open the remote and you can see the virtual hard drive as below picture.

Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function. Or you can use the port forwarding function to open the specific port number to achieve this target. You need to open the port number as below:
WEB port:TCP 80
RTSP:UDP/TCP 554
RTP:UDP 5556
We recommend you can adjust the two ports in the camera to avoid conflict with the other device.

User name = admin and password = admin. Note that it’s all case sensitive.