FAQs


Product Category
Keyword
A :

When the NVR-3250 starts up, it will detect the VGA/USB port device, please connect the monitor, USB keyboard and mouse on the NVR-3250 before power it on.

A :

Check and confirm that the DC power adaptor, included in packaged, is used. Secure the power connector and re-power it on again.

A :

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

A :

Username = admin and password = admin.
Note that it’s all case sensitivity.

A :

Follow the steps below.
1.Restore the factory default setting by press pressing and holding down more than 3 seconds on the device.
Reconfigure the device.

A :

Check IP address of device by using the PLANET IP Wizard II program or by UPnP discovery or set the device to default by Reset button.

A :

1. Re-power the device if cannot find the unit within 1 minutes.
2. Do not connect device over a router. PLANET IP Wizard II program cannot detect device over a router.
3. If IP address is not assigned to the PC which running PLANET IP Wizard II program, then PLANET IP Wizard II program cannot find device. Make sure that IP address is assigned to the PC properly.
4. Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this device.
5. Check the firewall setting of your PC or Notebook.

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