FAQs

Please refer to the process below:

1. Choose a verified player (PacketVideo, VLC media player or RealPlayer currently).
   
2. Use the following default URL to access: rtsp://IP-Address/v3

The maximum number of users is limited to 2. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.

Setup the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.

Please use the link below to download VLC media player.
http://www.videolan.org/vlc/
Run VLC player and go to Media->Open Network Stream to fill in the information below to see video via http.

This example should also help you for ICA-HM101W, ICA-HM312, ICA-HM351, ICA-2200, ICA-2500, ICA-3350V, ICA-5350V, ICA-8350, ICA-4200V, ICA-4500V, ICA-1200, ICA-W1200, IVS-H125 and IVS-H125P.

The CAM-IR338(v3) uses the better sensor “SONY 1/3” Exview 960H Super HAD CCD II”, and Effio-E DSP signal processor, improving the horizontal resolution from 380TVL to 700TVL, and higher S/N Ratio from 48dB to 60dB. Moreover, Its IR LEDs added from 30 to 48 units, and monitoring distance up to 30 meters, provide users with clearer, sharper, speedier and safer surveillance system.

To recover the default IP address and password, please follow the steps below:

1. Remove the power and Ethernet cable. Press and hold the button as shown in the picture below.
   
   
2. Power on the camera. Don't release the button during the system booting.
   
3. It will take around 30 seconds to boot the camera.
   
4. Release the button when camera finishes process.
   
5. Re-login the camera using the default IP (http://192.168.0.20); username: admin and password: admin
   
   » Link