FAQs

Normally, NVR-400 will record with the best resolution without any configuration. When you play the recorded file in Windows Media Player, we will suggest you set the display screen size to full screen. Due to Windows Media Player will minify the playing video when it is not in full screen mode. So you will feel the video size is smaller than 640*480. You may move the mouse to the recorded video file and click mouse right key, then select “Properties” to check the video file information as below. You can check the Image information to make sure the record file image size.

Username = admin and password = admin.
Note that it’s all case sensitivity.

The video images might be noisy if the device is located in a very low light environment. Make the condition around the camera brighter or turn the White-light LED on.

Please follow the steps below:

1) Re-power the device if the unit cannot be found within 1 minute.

2) Do not connect the ICA-3260 over a router as IPWizard II program cannot detect the device over the router.

3) If the IP address is not assigned to the PC running IPWizard II program, then IPWizard II program cannot find the device. Make sure that the IP address is assigned to the PC properly.

4) Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during the setup of the ICA-3260.

5) Check the firewall setting of your PC or Notebook.

You can reset to factory default values via Web management or hold the reset button over 10 seconds on the left panel of ICA-M220/M220W.

Follow the steps below.
1.Restore the factory default setting by press pressing and holding down more than 3 seconds on the device.
Reconfigure the device.

Please installed Microsoft®’s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.