Corporate APP
Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.
Please install Microsoft®’s DirectX 9.0 or later and use the Windows Media Player 11.0 or later to play the AVI file recorded by the device.
The HDVR supports different resolution options such as AHD-NH, AHD-M and 960H. When AHD camera is connected, the HDVR will detect the resolution of camera automatically. It will take several seconds to finish it.
Make sure that your Internet Explorer is version 11. If you are experiencing problems, try adding the camera’s IP address to the IE11’s compatible list.
Please follow the steps below ：
1)Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 160x120 or 320x240 and/or disabling audio.
2)Audio will consume 32 kbps. Disable audio to improve video. Your Internet connection may not have enough bandwidth to support streaming audio from the device.
Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.
Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.
