FAQs


Product Category
Keyword
A :

The procedure follows below:

  1. Download NVR-E6480 software (FW) from PLANET website
  2. Remove NVR-E6480 server and NVR-E6480 workstation from the NVR
  3. Delete PLANET Technology Corporation folder under the path (C:/Program Files (X86))
  4. Reinstall NVR-E6480 server and NVR-E6480 workstation

A :

Please execute "Save & Reboot" function of "System" to take effect after changing settings of camera.

A :

Yes, the ICA-HM315W can connect IPhone4. The video codec is MPEG4.

A :

The first time the PC connects to Network Camera, a pop-upSecurity Warning window will appear to download ActiveX Controls. When using Windows XP, or Vista, log on with an appropriate account that is authorized to install applications.
Network congestion may prevent the Image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth.

A :

Please installed Microsoft®’s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

A :

Maybe too many IP cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras. You could turn off and on NAT router to clear out of date information inside router.

A :

Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file “IPCamera Control”. The status column should show “Installed”. If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control did not download and install correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.

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